The Meaning and the Utilization of E-government

President's Instruction No.3 in 2003 about the policy and the National Strategy of e-Government Development commend every Governor and Regent / Mayor to take necessary actions according to their duty, function and authority to implement e-Government development nationally.

There are some meanings about e-Government, that is:

• An effort to develop government management based on electronic;

• A settlement of management system and work process in government area by optimise the usage of information and communications technology;

• Government management system which is developed to become network organization management systems that short cut decision-making line and extends control spread.
  

E-Government is built with purposes, such as: 

• Form information network and public service transaction that is not limited by time and location, and with cost reached by public;

• Form interactive relationship with corporate world;

• Form communications mechanism and channel with all state institute; and also public dialogue facility providing;

• Form efficient and transparent management system and work process; and also expedite transaction and service between government offices/agencies.
  

E-Government is expected able to give benefit in the case: 

• Public Service. Giving better services to public; information from government allocable 24 hours a day, 7 days within a week, without waiting to government office open time. Information from government can be searched and obtained from office or house without physically come to government office.

• Relation between government, public and business performer. Happened improvement relation between government with public and business performer. With existence of openness,, relation between various parties expected to become better. Openness will eliminate un-believing from all parties of government.

• Public empowerment through information. Public empowerment is implemented through easy get information. With the existence of fulfilling information, public will learn to choose in getting required information.

• More efficient governance. With the existence of e-Government, governance is expected will run more efficiently because coordination of government can be done through information technology usage. Coordination and discussion between central government and local government leader can be done without meet physically.
  

Based on expected purpose and benefit, which is existence of information network, transaction of public service, interactive relationship which can be carried out every time, to be able to develop e-Government effectively, required front office and back office who capable to give public service in every government office. Front office is peripheral and personnel who capable to give direct service to public. Their job cycle is completed when communications with client completed. Back-office is peripheral and personnel who completed all things that must be done after front office service completed and prepare all things so the next service can be done. 

Therefore, the core of E-Government is the implementation of two important activities in government office. They are information system development for back office and information and communications technology usage in back office and front office.